PDL Wiser™ Installer Support
With more than 20 years of experience in smart home innovation, an award winning Pacific R&D team, and backed by Schneider Electric, PDL offers you extensive support for your business.
To help you and make the most of your Wiser home, we have provided a few helpful tips, how-to videos and other support options.
A Wiser Hub allows your customer to access their Wiser Smart Home System from almost anywhere they have internet access through the Wiser by SE app.
Without a Wiser Hub they can still connect to their PDL smart devices through Bluetooth (point-to-point pairing) and the Wiser by SE app when they are within range.
Wiser General Support
hide showHow to create a Wiser Home and add family members with PDL Wiser
In this Wiser how-to video, we will step you through how to add a home to your Wiser by SE app, create rooms and add members to your PDL Wiser home. For more info, visit pdl.co.nz/wiser/welcome
Wiser with Hub
hide showHow to set up the Wiser Hub in Ethernet mode
In this how-to video discover how to pair with the Wiser Hub and connect using an ethernet cable. This video also covers where best to locate your Wiser Hub in the home. For more info, visit pdl.co.nz/wiser/welcome
Wiser without Hub (Bluetooth)
hide showHow to pair a device to the Wiser by SE app with Bluetooth - PDL Wiser
In this PDL Wiser how-to video, we will step you through how to pair and connect a PDL Bluetooth device to the Wiser by SE app, and how to identify which version of switch you have. For more info, visit pdl.co.nz/wiser/welcome
Wiser Tips
hide showPDL Wiser – Marree’s Tips – IP Outdoor Camera
Marree takes us through the features of the Wiser Outdoor IP camera and shares some tips for locations.
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Wiser by SE App
The Wiser by SE app offers you a simple and easy way to set up the Wiser smart home products from your smart phone. Available on the App Store and Google Play, Wiser by SE App is the smart home assistant and the first step to getting connected.
Wiser System User Guide
Commissioning instructions for the Wiser system, devices and app.
Wiser Technical Catalogue
System overview and detailed PDL Wiser product specs all in one place.
Frequently Asked Questions
Find answers to common Wiser and Wiser by SE app related questions?
Find a Wholesaler
Locate a wholesaler near you
Need some help?
Chat with one of our customer support representatives.
Online chat is available Monday to Friday between 7.30am to 7pm AEST.
Phone
Available from 7:30am–5:30pm (Mon to Fri)