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Reach free of svhc
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Frequently Asked Questions
hide showPlease download the latest RemoteConnect for the SCADAPack x70
Under My Network, right-click on SCADAPack x70 Controller Settings -DeviceDTM and select Additional Functions > Update Device Firmware or Bootloader.
Select Update Device System firmware and click next
Select the latest firmware version for the list and click next. The process starts and it takes a while to complete.
The firmware file has a .biz file extension. By default, the firmware file is stored in one of the following directories:
64-bit systems: C:\Program Files (x86)\Schneider Electric\RemoteConnect\Firmware\SCADAPack XXX
32-bit systems: C:\Program Files\Schneider Electric\RemoteConnect\Firmware\SCADAPack XXX
To read about updating the firmware and bootloader instructions refer to the Maintenace section of User Manual
Need communications module for Masterpact NW circuit breaker
Product Line:
Air Circuit Breakers
Resolution:
S47405 for fixed mount breakers, S48384 for drawout breakers.
Checking on the DC current contact ratings for the CAD50, CAD32, CAD503, CAD323, CAD506, and CAD326 relay.
Product Line:
CAD Industrial Relays
Environment:
Relays and Timers
Resolution:
Inductive:
125V DC - 0.55 Amps make and break, 2.5 Amps cont.
250V DC - 0.27 Amps make and break, 2.5 amps cont.
600V DC - 0.10 Amps make and break, 2.5 Amps cont.
InF fault causes on the ATS48 softstarter.
Product line:
Altistart 48, ATS48
Environment:
All models, all serial number
Cause:
InF displayed on the unit.
Resolution:
InF is an Internal fault. Try disconnecting the Control Voltage from CL1,CL2 terminals to see if the fault will reset.
This fault appears if the control board cannot determine the soft starts power rating from the information stored in the EEPROM memory chip on the power board.
Possible causes are:
- Loose ribbon cable connection on the Power board or the Control Board. Try remove the control board, check the plugs and pins. Reseat the control board back in place.
A few cases were observed in the field where the ribbon connector got loose due to vibration and caused this InF fault. The ribbon cable has to be reseated to fix the problem.
- The 24VDC is saturated. Remove all connections to +24 terminal and then measure the voltage.
- SCR is shorted. Check Resistance across each SCR.
- If another ATS48 unit is available, try swapping control boards to confirm if the issue stays with the board or the soft start.
- Power rating not recognized. Replace the Power board and/or Control board.
Circuit Breakers
Resolution:
S47944 Masterpact NW racking handle
S47098 Masterpact NT racking handle
Can Multi-9 C60 breakers be continuously loaded to 100% of their rating?
Product Line:
Multi 9 C60 MCB's
Resolution:
UL 489 Listed Multi 9 C60 circuit breakers may be loaded to no more than 80% if used with continuous loads.
UL 1077 recognized supplementary protectors may be operated at 100% of their rating.
IEC 60947-2 C60 breakers may be operated at 100% of their rating.