Frequently asked questions
How can a Buildings Partner get pricing on an enclosed drive?
FA177008
16 March 2022
Issue:Pricing on enclosed drive by a Buildings Partner.
Product Line:
All enclosed Altivar or Altistart
Environment:
All
Cause:
ETO - Engineered to Order products are not loaded by part number in the Buildings ordering system, iPortal
Resolution:
Buildings customers use iPortal. Not all enclosed products are listed. If a Buildings customer needs a quote/price for an enclosed drive product, refer them to their local Drives PAE (Product Application Engineer).
The PAE can work with the Product Manager and/or Marketing to get an order entered.